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Terms of Service (Users)

Last Updated: 7 May 2026

InClub — Terms of Service (Users)

These Terms apply to your use of the InClub mobile and web applications and services (collectively, "InClub"). By creating an InClub account or using the service, you agree to be bound by these Terms.

This is a preliminary version pending external legal review. The substance reflects how the platform operates today. When the lawyer's review lands, a new version will be published and you will be re-prompted to agree at next sign-in if the changes are material.

1. Account creation

You create an InClub account by entering your email address and clicking the sign-in link we send to your inbox. We do not store passwords and there is no social sign-in — your email address is the sole identifier we authenticate against.

You agree to provide accurate information and to keep your email account secure. Anyone who can access your email can sign in as you, so the security of that inbox is your responsibility.

You may have one account at a time. We may suspend or terminate accounts created in someone else's name, with false or misleading information, or in violation of these Terms.

2. Eligibility — 16 and over

InClub is intended for users aged 16 and over. By creating an account you confirm that you are at least 16 years old.

To support compliance with age requirements (including the Online Safety Amendment (Social Media Minimum Age) Act 2024 in Australia), we ask you to provide a date of birth at sign-up. If you choose to upload a photo of yourself as your avatar, we additionally run an automated age-range check on that photo (see the Privacy Policy section 6 and the Biometric Notice for details).

If we determine that an account holder is under 16, the account will be closed and personal data deleted in accordance with our retention rules.

3. Consent capture

Before we send your first sign-in link, you must tick a box confirming you agree to these Terms and our Privacy Policy. We record the act of agreement — your email, the timestamp, your IP address, your browser user-agent, and the exact versions of the Terms and Privacy Policy you accepted — permanently against your user account.

If we update either document in a material way, we will prompt you to agree again on your next sign-in.

4. Acceptable use

You agree not to use InClub to:

  • Post content that is unlawful, abusive, harassing, defamatory, hateful, fraudulent, infringing of intellectual-property rights, or otherwise harmful to others
  • Post sexual content involving minors, content that exploits or endangers children, or content that promotes self-harm or suicide
  • Impersonate another person or misrepresent your affiliation with any person or organisation
  • Attempt to gain unauthorised access to InClub systems, other users' accounts, or any data not intended for you
  • Use automated tools (bots, scrapers, crawlers) to access the service except through official APIs
  • Resell, sublicense, or commercially exploit the service in ways not permitted by these Terms
  • Send unsolicited commercial messages or use the service for spam

Brands operating Clubs on InClub have their own moderation discretion within their Clubs and may remove your content or remove you from their Club for reasons consistent with their published Club rules. Such removals do not affect your InClub account overall.

We may take action — including content removal, suspension or permanent account termination — against violations of these rules. Where required by law (for example, content involving serious harm to minors), we will also report to the relevant authorities.

5. User content licence

You retain ownership of the content you post on InClub (posts, comments, photos, voice messages, etc.). You grant InClub a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, distribute and adapt that content for the purpose of operating, improving and promoting the service.

This licence ends when you delete the content or delete your account, except that:

  • Anonymised remnants of deleted content may persist for thread integrity (see Privacy Policy section 13)
  • Copies in encrypted backup snapshots persist for up to 14 days (Privacy Policy section 14)

You confirm that you have the rights to post the content you share and that doing so does not violate anyone's rights or any law.

We do not use your content to train artificial intelligence or machine-learning models. We do not send your content to any AI provider for any purpose.

6. Termination

You may terminate your account at any time by using the in-app account-deletion flow. Deletion is immediate; backups flush within 14 days. See the Privacy Policy section 13 for the full deletion mechanics.

We may suspend or terminate your account if:

  • You violate these Terms or any policies referenced by them
  • We are required to do so by law or by a binding order
  • Your account presents a security, safety, or legal risk to other users or to InClub

We will give you notice of suspension or termination where reasonable to do so. Termination does not affect any rights or obligations that have already arisen.

7. Liability

InClub is provided "as is" without warranties of any kind beyond those that cannot lawfully be excluded. To the maximum extent permitted by law, InClub is not liable for indirect, incidental, special or consequential losses arising from your use of the service.

Nothing in these Terms limits or excludes any rights you have under the Australian Consumer Law or equivalent consumer-protection laws in your jurisdiction.

8. Governing law

These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have non-exclusive jurisdiction over any dispute arising under or in connection with these Terms.

If you are using InClub from another jurisdiction and a mandatory rule of your local consumer-protection law applies despite this clause, that rule prevails to the extent of any inconsistency.

9. Changes to these Terms

We may update these Terms from time to time. When we do, we will publish the new version at a versioned URL (the current version is always at /terms-users) and notify active users by email with a summary of the changes. You will be prompted to re-agree at your next sign-in if the changes are material.

Previous versions remain accessible at their respective versioned URLs so you can always see exactly what you originally agreed to.

10. Contact us

For account questions, support, or to report a problem with the service: